Management performance report  ·  May 2026

May 2026 performance

Month two of FY2026/27, and the weakest trading month of the year. Prepared 26 August 2026 on the job costed basis: every repair, install and estate agent job carries the materials and subcontract labour it consumed. All figures exclude VAT.

Operating result
(£1,695)
no installs at all
Contribution vs the bar
£4,199
£1,838 short of the £6,037 bar
Frank contribution
£3,823
his best month until July
Year to date
(£767)
£1,407 behind target after two months
The verdict

May lost £1,694.68. Frank had his strongest month until July at £3,823.03 and it was not close to enough, because nothing else traded.

There were no installs in May, none at all, against £2,005.23 in April. That single absence is most of the swing. Overheads were also the highest of the year at £5,893.65, carrying £663.86 of one off garage work.

Frank produced 91.0% of everything the company earned in May. That is not a healthy month, whatever his own figures look like.

Prepared 26 August 2026 on the job costed basis
This report restates May 2026 on the basis agreed on 25 August and first used for July: every repair, install and estate agent job carries the materials and subcontract labour it consumed, repairs are split by who delivered them, and van stock is charged to the repairs that used it. It supersedes anything previously issued for this month. The underlying dataset is ghc-source-data.json in this folder.
1

Frank

Frank’s four books, each scored on its own against what he costs to employ and run. Agent revenue is gross, with the agency fee shown beneath the book below.

Gas Care
£2,072.40
92.1%  ·  the plan book
Gas Care Annual£1,140.00
Gas Care Monthly£1,110.23
Parts and call outs(£177.83)
Servicing
£2,495.84
100.0%  ·  boiler and gas appliance work
Service revenue£2,495.84
Parts£-0.00
Estate agents
£4,169.38
98.1%  ·  four agents, before fees
Agent revenue, gross£4,251.93
Agency feesnot split
Parts and subcontract labour(£82.55)
Repairs and call outs
£398.08
43.0%  ·  five jobs he did himself
Repair and call out sales£926.67
Parts(£152.00)
Van stock(£376.59)
What the four books earned
£9,135.70
on £9,924.67 of revenue
Estate agents£4,169.38
Gas Care£2,072.40
Servicing£2,495.84
Repairs and call outs£398.08
What Frank costs to run
(£5,312.67)
salary, van, fees and van stock
Cost to employer(£4,346.85)
Vehicle hire and fuel(£390.00)
Agency fees and van stock, unsplit(£575.82)
Frank, contribution
£3,823.03
covers his cost 1.72 times over
Cover on his own cost1.72×
Share of the £6,037 bar63.3%

Frank’s cost to run is £5,312.67: £4,346.85 to employer, £390.00 of vehicle hire and fuel, and £575.82 of agency fees and van stock that April to June do not split out.

The estate agents carried him. £4,251.93 of agent revenue at 98.1% before fees is the best month the book has had, and Manning Stainton alone billed £2,355.92. His own repairs read 43.0% after £376.59 of van stock; before it they run at 83.6%.

The estate agent bookApril to May, gross of agency fees
AgentApr £May £Total £
Manning Stainton£845.00£2,355.92£3,200.92
Redbrick£1,027.00£1,600.17£2,627.17
Myrings£791.69£200.01£991.70
Linley and Simpson£85.00£95.83£180.83
Agent revenue£2,748.69£4,251.93£7,000.62
Parts and subcontract labour(£21.45)(£82.55)(£104.00)
Before agency fees  ·  98.5%£2,727.24£4,169.38£6,896.62

Manning Stainton at £2,355.92 is more than half the book and cost £46.26 to serve. Myrings dropped to £200.01, its quietest month of the year.

Not yet available
April to June agency fees are not split from van stock in any source held, so the estate agent book is stated before fees. Job counts by line and workable days for May are also not yet available.
2

Subcontracted repairs and services

May’s repairs delivered by a subcontractor, on the sales invoice date, each carrying the labour and parts that job consumed. Repairs Frank carried out himself are in his scorecard in section 1. Install labour and materials are in section 3.

Chris HitchcockPaul + Nicky(49.1%)
(£163.75)
Sale £333.33Cost £497.08
Subcontract labourParts Gross profit
May, one job
(£163.75)
(49.1%) on £333.33 of sales
Subcontract labour(£360.00)
Parts(£137.08)
The year to date
(£240.20)
(32.6%) on £737.79 of sales
April, one job(£76.45)
May, one job(£163.75)
The jobs that lost money
(£240.20)
each priced as a call out, then subcontracted
Chris Hitchcock, May(£163.75)
Jon Graham, April(£76.45)

Chris Hitchcock is the worst subcontracted repair of the year. £333.33 billed against £497.08 of cost: £360.00 of PN Electrical and Nicky between them, and £137.08 of parts.

Two months in, subcontracted repairs have taken £737.79 of sales and lost £240.20 on them.

3

Subcontracted installs

Each install carries its own materials and subcontract days whatever month they were bought, and each bar is the contract value split into labour, materials and margin.

No installs in May
No install was invoiced in May. April had two worth £5,915.00 of contract value and June had four. The gap is the single largest reason May lost money, and it is a scheduling outcome rather than a pricing one.

May is the only month of the year with no install work at all.

Every install this yearranked by margin
Ash Nicholson April 34.1%£1,139.53
Mr Whaley April 33.6%£865.70
Two installs £5,915.00 33.9%£2,005.23
4

Store and underfloor

Secondary revenue: the Heat and Plumb store and underfloor heating. Neither is work GHC undertakes itself, so neither carries labour.

 May £
Secondary revenue£886.37
Parts(£114.45)
Contribution  ·  87.1%£771.92

£886.37 at 87.1%, holding up while everything else fell away.

5

Turnover and gross profit against the target

Each month has to clear £6,037.27 of contribution: the real overhead plus the £320 a month of operating profit the year needs.

How the bar is struck
Overheads run £5,717.27 across April and May, the two fully posted months, measured on a cost to employer basis with Frank in direct costs and Rachel and Sarah in overheads. Adding the £320 a month of operating profit the year needs gives a bar of £6,037.27 of contribution a month. This replaces the earlier £4,820 line, which assumed overheads of about £4,500 and understated the cost base by roughly a third.
MonthContribution £Bar £Against the bar £
April 2026£6,468.81£6,037.27£431.54
May 2026£4,198.97£6,037.27(£1,838.30)
Two month average£5,333.89£6,037.27(£703.38)
Monthly contribution against the £6,037 bar, FY2026/27 to date
Flame red bars are contribution from all trading blocks before overheads. The amber dashed line is the £6,037 bar, the fainter line the £5,717 of overhead alone. Ex VAT.
Contribution this year £6,037 bar £5,717 overheads

Neither month has averaged the bar. April cleared it by £431.54 and May missed by £1,838.30, leaving the two month average £918.38 short.

Turnover, for contextno target line
Monthly turnover including installs, FY2025/26 actual and FY2026/27 to date
Grey bars are last year, flame red this year so far, both including install work. No target line, because turnover is not the goal. Ex VAT.
FY2025/26 last year FY2026/27 to date

£10,972.14 against £17,911.61 last May, down 38.7%. It is the lowest month of the year on any basis.

6

Month on month

Every comparison against earlier months, gathered in one place. The blocks above report May alone.

Contribution by block
 Apr £May £Total £
1  ·  Frank£3,450.66£3,823.03£7,273.69
2  ·  Subcontracted repairs(£76.45)(£163.75)(£240.20)
3  ·  Subcontracted installs£2,005.23£0.00£2,005.23
4  ·  Store and underfloor£988.48£771.92£1,760.40
5  ·  Sundry and interest£439.86(£172.23)£267.63
Cost on work not yet invoiced(£338.97)(£60.00)(£398.97)
Contribution£6,468.81£4,198.97£10,667.78
Overheads(£5,540.89)(£5,893.65)(£11,434.54)
Operating result£927.92(£1,694.68)(£766.76)

Frank is the only block to make money in both months. Installs made £2,005.23 in April and nothing in May.

Overheads rose £352.76 between the two months on garage work, at the same time as contribution fell £2,269.84. That is the whole of the swing from profit to loss.

7

Running costs and the operating result

Overheads are administrative costs plus Rachel and Sarah at cost to employer. Estate agent fees are not here; they sit in section 1 against the revenue they relate to.

▶Full breakdown of overheads£5,893.65 in May
LineApr £May £Average £
Rachel Bishop, cost to employer£1,868.85£1,569.31£1,719.08
Sarah Zera, cost to employer£1,344.66£1,474.01£1,409.34
WarmFloors recharge for Sarah£0.00£0.00£0.00
Rent£675.00£675.00£675.00
IT software and consumables£505.58£505.58£505.58
Insurance£259.50£259.50£259.50
Subscriptions£91.40£0.00£45.70
Telephone and internet£142.11£142.11£142.11
Vehicle, one off garage work£65.47£663.86£364.67
Bank fees£88.55£128.10£108.32
Audit and accountancy fees£297.00£188.67£242.83
Advertising, marketing and events£112.00£120.68£116.34
Payment fees£35.76£11.40£23.58
Postage, freight and courier£49.85£52.18£51.02
Charitable donations£0.00£100.00£50.00
General expenses£5.16£3.25£4.21
Overheads£5,540.89£5,893.65£5,717.27

People are at each month’s own cost. May carries £663.86 of one off vehicle garage work, which is not a monthly charge and does not repeat in June or July.

May overheads
£5,894
the highest of the year, on garage work
Behind the year to date target
£1,407
a loss of £767 against £640 wanted

Against the £3,840 annual target the pro rata expectation after two months is £640. The business has lost £766.76, so it is £1,406.76 behind.

8

Outlook and the task from here

May says the business cannot cover its overhead on Frank and the agent book alone. It needs install work every month, not most months.

The subcontracted repair problem is now two for two. Both jobs put through a subcontractor this year have lost money.

Open items
The April to June agency fee split, so the estate agent book can be stated after fees rather than before them. The £278.97 Honeywell Sundial programmer bought for Christian Jorissen on 7 April and never billed to him. Mr Whaley’s two unrecharged Nicky days and the £25.00 on Ash Nicholson that the job sheet and the ledger disagree on. Job counts by line and workable days, so the activity metrics in section 1 can be completed. And whether £390.00 remains the right monthly figure for vehicle hire and fuel.
Management report  ·  May 2026  ·  all figures exclude VAT